Phone 07934 249 925

Privacy

Website & Online Privacy Policy

This privacy policy is for this website www.clairebarrettcounselling.co.ukand governs the privacy of its users who choose to use it.

It explains how I, Claire Barrett, will comply with the General Data Protection Regulation 2018(GDPR), Data Protection Act (DPA, pre GDPR enforcement) and the Privacy and Electronic Communications Regulations (PECR).

The GDPR 2018imposes additional obligations on organisations & individuals who collect and process personal information, and gives data subjects extra rights around how their data is used. More information about GDPR and how this should be applied can be found on the ICO (Information Commissioner’s Office) website:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

I am committed to safeguarding your privacy as practically possible and to being completely open about the way that I use any data entrusted to me. I am also registered on the ICO Data Protection Register.

Policy Overview

This policy will explain areas of this website that may affect your privacy. It will outline the procedures that I have put in place in order to safeguard and secure your personal and sensitive data from unauthorised access or disclosure.

It will make clear how I collect, process, manage and store personal or sensitive data from this website or via email and how your rights under the GDPR, DPA & PECR are respected.

Personal data means any information capable of identifying an individual, for example (but not limited to), your name, address, date of birth, marital status, contact information, ID issue and expiry date, financial records, credit information, medical history.

Sensitive data refers to data that includes details about (but limited to), your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

Additionally, this policy will explain the use of cookies or software, and the download of any documents, files or software made available to you (if any) on this website.

Consent

Please read this policy carefully and make sure that you are satisfied with what is described.

By visiting and using this website you are accepting and consenting to the practices set out in this policy.

This policy may be subject to amendments in order to comply with changes to future data & privacy regulations. It is therefore advisable to check this page from time to time to ensure that you are happy with any changes. If you have any questions regarding your privacy with this website, you can contact me via email: claire-barrett@hotmail.com

  

Website contact & email communication with Claire Barrett Counselling

Browsing this website can be done so anonymously. However, users choosing to contact me by clicking on the contact email link will be providing me with personal data. The data collected may include your name, contact details and any other personal or sensitive data you may wish to share with me. Please be aware that disclosing this information is done so at your own discretion and at your own risk.

It is best to be mindful that the transmission of information by email via the internet is never completely secure. I would therefore recommend that any sensitive data is only disclosed either in the safety of the counselling room or via a confidential telephone call. However, personal data such as contact information will be required so that I can contact you, either by email or telephone, in order to discuss any services requested by or already provided to you.

I will endeavor to store any data received via email securely and until a time it is no longer required or has no use.

The email account clairebarrettcounselling@hotmail.com is password protected and accessed only from password protected devices owned by me. Any data supplied by email will be kept for one month following the end of counselling or from initial enquiry, whereupon email content and your email address will be deleted.

My email provider is Outlook, run by Microsoft and their privacy statement can be found here https://privacy.microsoft.com/en-gb/privacystatement

Cookies

What are cookies?  

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit. Information contained in cookies may include:

  • IP address & browser type
  • The pages of the website you visited
  • The date & time the website was accessed
  • The internet address if the website from which you were referred
Use of Cookies on this website  

This website uses cookies to better the user’s experience while visiting the website. The data retrieved in cookies is anonymous and in no way gives me access to your computer or any information about you, other than the data you wish to share.

As required by legislation, this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device. For more information about cookies please visit wwww.aboutcookies.org

External website links & third parties

This website may contain links to third party websites, plug-ins and applications. Although I only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned on this website. I cannot control, guarantee or verify the contents of any externally linked website and I am not responsible for their privacy policies. Users should therefore note that they click on external links at their own risk and I cannot be held liable for any damages or implications caused by visiting any external links mentioned. I would advise you to read the privacy policy of each website you visit.

Social Media

Any social media platforms that I participate on are subject to the terms & conditions, as well as the privacy policies, that are held with each social media platform respectively. Users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. I will not knowingly engage with clients/potential clients or ever ask for personal or sensitive data on social media platforms. And I will not knowingly use social media platforms to find information out about clients

Any users wishing to contact me are advised to do so by using the contact details or link available on this website.  I will not respond to contacts made via other social media platforms.

Users are advised to conduct themselves appropriately when engaging with me on social media. I will take any inappropriate use of social media directed at me or Claire Barrett Counselling very seriously and take appropriate action against this.

Controlling your data

I will not sell, distribute or lease your personal or sensitive data to third parties unless I have your permission or am required by law to do so.

Data Portability – As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party.

Right to Access – You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to ask me to amend or change any incorrect information about you.

Right to be Forgotten – You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.

If you wish to have access to, amend or erase the personal data that I hold about you, please request this in writing by emailing Claire Barrett(Data Controller) at claire-barrett@hotmail.com

Upon receipt of your written request I will provide you the data within 30 days of that request.

Complaints

If you are not satisfied with how your request is handled, you can contact the Information Commissioner’s Office on 0303 123 1112 or visit their website www.ico.org.uk